Terms and Conditions - consumer participation

These terms and conditions relate to the Promotion

Defined Terms:

Consumer means any individual who participates in the Promotion as an entrant.

Eligible Side Streets include Jackson Street, King Street, Lincoln Road, Church Street, Perry Street, Bannister Street, and Worksop Road.

Promotion: Queen Street Shop & Win - “Queen Cash” Giveaway.

Promoter:
Masterton District Council.

Promotional Period:
commencing on 4 May 2026 and closing on the 4 June2026 (inclusive). Entries received outside of the Promotional Period will not be accepted.

Participating Business/es: a business that has elected to participate in the Promotion, that is located on Queen Street (from New World Masterton through to Renall Street) and on Eligible Side Streets between Chapel Street and Dixon Street. A list of Participating Businesses can be found at whatsup.mstn.govt.nz.

Qualifying Purchase: a purchase of goods or services from a Participating Business made during the Promotional Period, excluding any refunded, cancelled, reversed, or void transactions, as determined by the Promoter.

Queen Cash: the voucher book issued by the Promoter, not legal tender, and redeemable only at Participating Businesses for goods and services in accordance with these Terms and Conditions.

Eligibility:

1. Entry is open to anyone who makes a Qualifying Purchase.

1. Employees, contractors (and their immediate families) of the Promoter, and any Participating Business or other companies associated with the Promotion are ineligible to enter.

1. By entering, participants agree to be bound by these terms and conditions and the Promotor’s decisions, which are final and binding.

1. If the prize winner is under 18, the prize will be issued to the prize winner’s parent or guardian on their behalf.

How to Enter:

• Each Qualifying Purchase is eligible for one entry only, regardless of the number or value of items purchased.

• Entry is made by completing the entry details on the reverse of a receipt evidencing a Qualifying Purchase and submitting in-store it at the time of purchase.

• Each entry must include the entrant’s full name and contact phone number, clearly and legibly written on the reverse of the Qualifying Purchase receipt.

• Incomplete, illegible, altered, duplicated, or fraudulent entries may be deemed invalid or disqualified at the Promotor’s discretion.

Prize:

• One prize winner will be drawn.

• The prize winner will receive the prize of $1,000 in Queen Cash.

Draw and Prize Winner Notification:

• The prize will be drawn at random by the Mayor of Masterton District Council on behalf of the Promotor on 5 June 2026, at 12 pm.

Prize Claim and Redemption

• The Prize will be awarded to the person named in the entry to the Promotion.
• The prize winner will be notified by phone using the details provided on their entry form.
• If the prize winner is unable to be contacted by the Promoter within 14 days following the draw, that winner shall forfeit the prize and the Promoter may choose to draw another winner, and so on until a winner is contacted to accept the prize.
• The Prize must be spent within 3 months of nomination.
• Unclaimed prizes may be redrawn at the Promoter’s discretion.
• The Prize cannot be redeemed or exchanged for gift cards, and must not be used, directly or indirectly, to purchase gift cards or any similar stored-value instruments.
• The Prize cannot be redeemed on Lotto, Post Shop or Snapper services.
• The prize winner may redeem Queen Cash across multiple Participating Businesses and may allocate the value of their prize between Participating Businesses in such proportions as they choose, subject to these Terms and Conditions.

General Conditions:

1. The Promoter’s decisions on all matters relating to the Promotion are final and binding, and no correspondence will be entered into, subject to applicable law.

1. The Promoter reserves the right to verify eligibility of any entry to the Promotion and to disqualify entries that do not comply with these Terms & Conditions. The Promotor may cancel, suspend, or amend the Promotion where circumstances outside its reasonable control make this necessary.

1. The Prize is not transferable, refundable, or redeemable for cash.

1. By entering the Promotion, entrants consent to the Promoter using the prize winner’s name and photographs for promotional purposes without further compensation.

1. The Promoter will collect and use personal information on the entry form in accordance with the Privacy Act 2020 for the purposes of administering the Promotion and contacting winners.

1. Queen Cash may only be redeemed at Participating Businesses during their normal trading hours and in accordance with these Terms and Conditions.

1. All redemptions are subject to verification and acceptance by the Participating Business at the time of the transaction.

1. Participating Businesses may refuse to accept Queen Cahs where it is damaged, altered, suspected of fraud, or otherwise not compliant with these Terms and Conditions.

1. No change will be given where the value of Queen Cash exceeds the transaction amount. Any remaining balance must be used in subsequent transactions.

1. The Promoter is not responsible for disputes between entrants and Participating Businesses regarding acceptance of Queen Cash, provided the Participating Business acts reasonably and in accordance with these Terms and Conditions.

1. Participating Businesses may submit valid Queen Cash vouchers to the Promoter for reimbursement in accordance with the Promoter’s verification and payment process. The Promoter reserves the right to reject any reimbursement claim that does not comply with these Terms and Conditions or where fraud or misuse is suspected.

1. Lost, stolen, damaged, or destroyed Queen Cash vouchers will not be replaced or reimbursed.

1. The Promotor reserves the right to amend or cancel the Promotion, including changing timelines, eligibility criteria, or rules, at its sole discretion. Any changes will be communicated to all Participating Businesses and Consumers.